According to statistics from the Consumer Association of Singapore (CASE), a staggering 1,259 complaints were lodged against rogue renovation and interior design firms in 2017.
This represented 8% of the total cases received from consumers across all other industries.
Due to the prominent number of such complaints in the past decade, CASE has repeatedly voiced concerns about the industry’s regulatory standards.
A small handful of bad apples in the local renovation industry prey on unsuspecting home owners, resulting in millions of dollars lost unnecessarily every year.
On top of this, the tremendous distress and inconvenience one has to go through. It’s just appalling!